Policies

I want you to have the best experience with me here at Symmetrie. That’s why I have some basic policies in place to ensure everyone enjoys their experience. Just some general things to keep in mind to ensure your experience goes as smoothly as possible and every guest’s time is respected.

Thank you!
-Becky

NO SHOW/CANCELLATION/RESCHEDULING

A 48 hour notice is required for any change to your appointment. Any change or cancellation of your appointment within 48 hours of your scheduled service will incur a fee equal to 50% of the service price. If you fail to arrive to your scheduled service, you will be charged a fee equal to 100% of the service price.

SATISFACTION GUARANTEE

Satisfaction is guaranteed up to 14 days after your date of service. Any modifications needed beyond 14 days of original service date will no longer be complimentary. Should you desire a modification that contradicts the goals discussed during the consultation, the modification will be considered a new service and no longer complimentary.

LATE ARRIVAL

Your service is booked for a specific amount of time to meet your hair needs. Arriving 15 minutes late could result in modification or cancellation of your appointment.